Cancelling and Replacing Notes, Altering Your PIN

Cost Disputes

You may talk to the Virtual Assistant or alive Chat broker at or call us at 1800 339 6963 or (65) 6339 6963 from offshore. We are going to request a retrieval in the charge slide and email they for you for verification. This could simply take from 6 to 8 months and outlay S$5.00 per copy.

Can you imagine I am sure i did not make an exchange on my statement a€“ or it’s the incorrect quantity?

You may possibly call our 24-hour Customer Service Centre at 1800 339 6963 or (65) 6339 6963 from overseas to join up your dispute.

If your debit or charge card are missing or stolen, you will want to report they right away. We’re going to terminate they and setup a brand new cards for your family.

When you report that the card was shed or stolen, you’ll not become liable for any fake deals in your lost or taken card from energy your tell all of us:

Go to all of our notes online treatments web page at go.dbs/sg-digitalservices to prevent and substitute your cards. Alternatively, you may call our very own customer care hub at 1800 339 6963 or (65) 6339 6963 from offshore.

There’s no need certainly to give a reason but kindly put your credit accounts number & trademark so we can terminate they. The address try:

For protection explanations, kindly clipped each cards by 50 percent and get rid of them straight away. If there are outstanding scales continuing to be, the monthly declaration will still be taken to your until complete installment has been made.

Go to all of our notes Digital treatments webpage at go.dbs/sg-digitalservices to restore their cards. Instead, you can easily name our very own 24-hour customer care heart on 1800 111 1111 or (65) 6327 2265 from offshore to obtain an upgraded credit.

• DBS/POSB Internet Banking:Login to websites Banking >> notes >> Reset cards PIN
• DBS/POSB Digibank app:Login to Digibank application >> Card providers >> Reset Card PIN
• If you do not have actually Web or Mobile financial, it is possible to no credit check payday loans Strabane PA reset right here.

Upgrading or Modifying Cards

Yes a€“ so long as you stick with exactly the same cards. For instance possible change from charge to charge Gold or charge Platinum. Just create to us. Incorporate their cards profile wide variety, trademark and copies of your own latest money files (Income Tax Notice of examination, IR8A, a computerised payslip or boss’s letter). When it’s recommended, your credit will likely be along with you within 2 weeks.

Indeed, but because each credit has actually different terminology you must pertain once again. Its for you to decide whether you should cancel their old card or keep it.

Cash Advance and Resources Exchange

a Cash Advance charge of 8per cent for the levels taken or S$15.00, whichever try higher, is going to be levied for every single cash loan exchange generated on your credit levels. In addition to that, advance loan prevalent rate of interest of 28% p.a. (at the mercy of compounding in the event the fees are not paid back completely) regarding the amount taken, chargeable on a regular basis through the day of withdrawal until receipt of complete fees (minimal charge of S$2.50) will use.

Because of the DBS Funds Transfer system, you are able to transfer the bills from other banks’ credit cards or lines of credit your DBS credit card.

To ask a resources Transfer, just comprehensive the Funds exchange type. Print they and send it to all of us with copies of your own other banking institutions’ statements in case you are having to pay with other banks, like Citibank, UOB, OCBC, etc. we are going to tell you the application status via post.

Improving Card Use Safety

Something EMV? EMV is short for Europay, MasterCard, charge which will be a shared energy to be certain security and global Interoperability to ensure MasterCard and charge notes can keep on being acknowledged every where. With all the EMV practical processor chip, their credit try protected against fake recreation and you can take pleasure in the greatest standard of security when transacting on your own Card.